How it works
From merchant pickup to customer collection — and back again
For customers
Your package. Your time.
No waiting at home. No missed calls. Collect your parcel when it suits you — using a simple PIN or QR code at your selected iBox locker.
No waiting at home
Collect when it fits your day.
No missed deliveries
Your parcel waits securely for you.
Simple collection
Open your locker with PIN or QR.
iBox Returns
The delivery journey works both ways
Customers register a return, receive a PIN or QR code and leave the parcel in an available iBox locker. iBox or the merchant's connected courier collects it and transports it back through the same network.
- No home pickup appointment
- No post-office queue
- Immediate return status
- Consolidated return transport
- Compatible with iBox Delivery and external courier partners
Get in touch
Tell us what you deliver
Whether you sell online, run a courier operation or have a location that could host a locker, we would like to hear from you. We are onboarding our first partners now.
- Response time
- We respond to partner enquiries as quickly as possible.
- Based in
- Prishtina, Kosovo